Why buy from us? Why not just go to a box store and pick out the plumbing fixtures they have there? The best way to answer those questions is to give you an idea of who we are and who they are.
If we were a restaurant, we would be Olive Garden. If you don't like Olive Garden, then.....Fujiyama. Pick your quality restaurant. Let's stay on that word, quality. We only sell products that are high in quality and will last. The showroom staff aren't just working this job while trying to get through college. To the showroom staff, we don't have a job. We have a CAREER. We study the products we sell to you so you know what you're buying. We are often working hand-in-hand with the plumbers (who see the end result) to ensure the job goes smooth from beginning to end.
The box stores are McDonald's. They are the convenience store that can sell some pretty cheap product. There's no shame in eating at McDonald's. Okay, there's little shame in eating at McDonald's. McDonald's is great when you're in a hurry or when you are trying to save a buck. My question to you is do you really want McDonald's in your house every day? Now I'm not talking about style. You can go to Bath & Kitchen Idea Center or go to the box stores and find very similar styles of product. You'll also see a price difference between our stuff and their stuff. Their stuff is cheaper most of the time. So if they have a similar style product as us, then how are they getting away with having a cheaper price? I'll let you in on a secret. The parts they are using are cheap, plastic, and foreign. In order for them to sell at such a low cost, they can't just rely on volume for their lower prices because wholesalers have their own distribution centers to buy in big volumes. In order for the box stores to be the price kings, they put pressure on the suppliers to sell lower quality, lower priced products to drive the price really....well, low.
What you might buy here, you could find something similar there with a few dollars difference and also a few pounds difference as well. So these lower quality products you're having installed in your house are a ticking time bomb waiting to go off. If you don't believe me, talk to your plumber. They have seen the difference between the two products and will attest to the fact that there is a considerable difference in quality.
Now, don't let this essay scare you into thinking that we're an overpriced store with only the fanciest fixtures. We are able to sell to all income levels and we are very competitive. But just know that the apple you're comparing our product to might just be an orange.